How to fix “user_id not found” error when logging in with Xero

 If you encounter a “user_id not found” error while trying to log in with Xero, you need to relink your Xero connection.







Follow the steps below:


Step 1: Log in with your email and password; reset password if necessary



Step 2: Click on the top right profile icon and click on user profile

Step 3: Click on Security tab and toggle Login with Xero to off then back on




Step 4: Sign in to Xero and Link Xero accordingly









That’s it, you’re all set!